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Belgium, Brussels
1 Level
676 Review
47 Karma

Review on VSDISPLAY by Michael Tucker

Revainrating 1 out of 5

A Negative VSDISPLAY Online Store Experience

I had high hopes for the VSDISPLAY online shop because I am an expert in the field of electronics and accessories. But I had a very disappointing encounter with this retailer. First off, their website is not user-friendly and has bad design. It was challenging to navigate and locate the precise object I required. My frustration was increased by how difficult and time-consuming the checkout procedure was. The customer support, on the other hand, was unresponsive and unhelpful. Regarding a faulty product, I got in touch with them several times, but I never got any help or a response. This lack of assistance is unacceptable, particularly for a business that asserts that customer satisfaction is a top priority. Finally, my order took an excessively long time to appear due to the slow shipping. Considering that I paid for expedited delivery, this delay was annoying and inconvenient. Overall, I had a bad experience with the VSDISPLAY online shop, so I can't suggest it to anyone searching for trustworthy electronics and accessories. To live up to their customers' expectations, they need to do a lot of work to improve their website, customer support, and shipping procedures.

Pros
  • an accessible website design
Cons
  • Service to customers that is unresponsive