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Review on Facilio by Sean Webb

Revainrating 4 out of 5

Facilio - Useful but could be better

Facilio is a great asset and maintenance system and is very easy to use. I think the system is very outdated and is a bit clunky. I would suggest updating to a more modern system, like Asset and H&S system. Facilio is the asset and maintenance system I use, and I can schedule, track, and run reports on the system. I can use the system to keep track of assets and inventory. I have a system to schedule out maintenance and repairs. I can track assets and repairs, and I can run reports on costs and asset information. The ease of creating reports with our own customised fields is great! I dislike that it's not as easy for us non-techies to create these reports ourselves - we need someone who knows what they're doing (and how much time/money). We've been able to solve some problems around tracking equipment in remote locations which was previously difficult due to lack of visibility into stock levels at those sites.

img 1 attached to Facilio review by Sean Webb

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Pros
  • Ease if using.
  • Easy accessability from all areas within Sage ERP X5 environment,
  • Data security measures are good enough when dealing external partners or customers., Good reporting capabilities through excel exports via standard report builder interface
Cons
  • System requires technical assistance by experts otherwise users will be stuck without help until an expert becomes available;
  • Lack support options during weekends & holidays