I really like that it's customizable so different types of events can be managed with one system rather than having multiple ones for each event type you are hosting or managing at any given time (i am also very picky about software). Sometimes there might not always have all options available when creating an account but they do offer tutorials which explain pretty easily how things work once everything loads up correctly after creation/setup; great support team as well! It makes our organizing process much more organized by giving us access from anywhere we need even if those people aren't physically around during setup times - plus no physical paper files = less clutter!!