I like that we can see where people are clicking from so that helps us understand what is working for them in their journey through this platform versus not! It would be nice if there was more reporting/data features but overall this tool has worked well over time for my organization. We have had some issues when adding new users since they don't provide any training or onboarding process. If you're looking at ways to increase your efficiency then look no further than using an abm solution. The main benefit here is being able to capture prospect info quicker which allows me as a sales rep spend less time doing admin work (which leads to increased closing rates).