Review on Dyson Cinetic Big Ball Animal Pro 2 Grey/Red by Ewa Lus ᠌

Name: Dyson Cinetic Big Ball Animal Pro 2 Grey/Red
Item: Dyson Cinetic Big Ball Animal Pro 2 Grey/Red
Rating: 2

April 27, 2023

The product disappointed, does not meet the promises.

Bottom line: a complete disappointment from this model. I emphasize, it is from this model.
But 1 no. As I noted in the merits of the DYSON company and its service and a 5-year warranty on the vacuum cleaner.
I took it to the service center with a description of all the shortcomings. In 2 days, a response was received and an act of non-repairability and a refund.
Service in the city of St. Petersburg and DYSON for 5+.
I cannot recommend this model to others. Maybe I'm out of luck. It can really be flaws and a manufacturer's defect. In principle, there are satisfied customers. You decide.

Pros

Dyson - Company. - Dyson Cinetic technology and that's it. - but no Warranty 5 years What can be said next. Apartment 3 rooms, 57 sq. M. 4 children, three of them girls with long hair. + 3 cats. Carpets in the rooms. Therefore, they took the MAX package at that time, this is in 2022. Yes, and today the most expensive corded vacuum cleaner. What made you buy this vacuum cleaner. We have 7 years of experience in operating another DYSON DC22 (not a big compact one with a turbo brush and 2-3 more nozzles) (at least there are no complaints). Cleaning, cleaning, filter washing, standard operation. And of course, periodic maintenance, as with any technique, be it a car or a telephone.

Cons

The dust collector (main unit) immediately snapped into place badly, I had to press the button and press it. Attributed to a design feature. Movable handle for ease of cleaning, not convenient in principle. Designers, engineers? AU? It is located in front of the pipe. It's like running ahead of a steam locomotive. As shown in your photo, it’s convenient for her only to collect mosquitoes from the ceiling :) as in Soviet times. Why was the feature removed? from handle similar to DC 22. There are many nozzles - little sense: - movable nozzle for cleaning hard surfaces - Why? Why only for hard ones? And if I have a carpet with a high pile and I need to cheer it up (I remind you that you had such a nozzle on the DC22 model). - universal automatic nozzle - not clear. How does it work? For what surfaces? - Mini turbo brush Tangle Free - well, very noisy - A turbo brush with carbon fiber bristles - good if it worked, after half a year of operation the brush was spinning worse and worse. At the junction of the hose and the housing, the sealing gum was poorly glued, and debris began to cling to the gum, clogging the hole like a snowball. I had to clean it periodically. Closer to the year of operation, the fork fell apart (written off for children, maybe they pulled it like that, I decided the fork was a trifle, changed it to another, and forgot) After 1.5 years of operation, the telescopic pipe failed, just 1 pipe jumped out of the other. Naturally, she began to pass air. And from this, cleaning the surface worsened.