
Haven't had a chance to use it yet but like the pole and its color When I did When I was about to set it up, I noticed that the ball was registering at one end. I have ordered many items from Revain and have never had a problem with anything until I found the end of the curtain was torn in half. So I figured that was the end and nobody would really see it, so I asked my husband to get some super glue and he fixed it. I understand that your people have a deadline to get and remove things I think. It would be better if they take a few minutes to look at the product to make sure the product is in perfect condition before sending it to the customer. Customer service or any other type of business and word of mouth can either make you or break you. As said, giving your employees a few extra minutes to test your product saves both parties additional time to troubleshoot the issue.

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