I like that it's easy to use and the support is excellent. I dislike that the system is not as intuitive as it could be. I also dislike that there are not as many templates as there could be. The customer service is also not the best. They are very slow to respond and don't always have the right answers. I would recommend WellCycle to anyone who is looking for a simple system to keep track of their projects. It's easy to use and has a great support team. We use it to keep track of our projects and have a good way to keep track of our time and expenses.