The best part of working with red sky is that they are very responsive to any questions or queries we have in regards to our implementation project. They provide quick response time for all issues related to their products. I think it would be great if there was more social media integration within the platform as well as better reporting capabilities like dashboards etc. Overall good experience so far but nothing specific at this point. We were looking into implementing sales force automation tool which could help us automate business processes and improve productivity amongst team members.