Easy to use, very user friendly, fast loading times, easy to navigate through the system, the ability to export data in multiple formats, I have not found anything that I dislike about this software. The customer support is also great! They are always willing to help you out with any issues or questions you may have. I highly recommend this product to anyone who needs an easy to use and efficient way to store patient information. This has helped my office streamline our workflow and keep track of all of our patients' medical records.