Review on YunTuo by Kenneth Mills

When I first checked out YunTuo, I was very optimistic. Their claim to be a community-focused shop that loves tools and home repair was not borne up in my visit. The first problem was that they didn't have nearly enough products to meet demand. Their dedication to providing quality equipment and home improvement products is commendable, however their selection is restricted in contrast to other online retailers. Some of the things I needed were nowhere to be found, so I ended up shopping elsewhere. To add insult to injury, their support staff was terrible. When I had problems with my order, I contacted customer service, but they were unresponsive and useless. I was really dissatisfied with my purchasing experience because of the lengthy wait periods and inadequate solutions to my questions. Finally, they failed to deliver on their promises of superior quality products and unrivaled customer service. Their products were only so-so at best, and their customer service was terrible. Although YunTuo has a dedicated fan base, I was underwhelmed by my purchasing experience with them. Avoid shopping at YunTuo due to its poor selection and unhelpful staff.