The app is very user friendly with an easy interface that allows me as the owner of my business to see what's going in real time without having to be there myself! There are some minor glitches but they're quickly fixed by their support team when I contact them via email or phone call.
It would definitely help if it had more features for businesses who have multiple locations such as franchises/subsidiaries etc. A great tool for small local companies like mine which doesn't require many employees at any one location so this helps keep costs down while still being able to track all orders from different branches.