Their support team was very helpful when I had questions about using their platform for my project workflows! They also have some great salespeople who are super friendly but know exactly what they're talking/selling too so it's not just an awkward conversation with them haha (in this case that would be me!).
If you want your website or blog designed by someone really passionate then definitely consider working wtih Akqa!! We were able solve our issues quickly which made us feel more comfortable putting money down as payment because we knew there wasn't goingtobe any surprises after paying up front like other companies do sometimes :).