Trak 360 is extremely user friendly for my staff members who are not IT savvy at all! I have had questions answered within minutes of submitting them via their support team which was awesome!! The best part about using traktak (as far as benefits) - it helps me track what items come in/ go out from our stores daily without having an employee constantly checking stock levels every hour during business hours- saving time & money.- It also has great reporting capabilities so we can see where there could possibly need improvement if needed by myself OR when needing assistance with something else such like payroll etc. Nothing really but overall this program works well especially since they offer training sessions weekly through emailing you instructions prior too each session along wtih helpful tips / tricks once completed successfully.