They are very professional, they take time with you when there's an issue or concern as opposed from being rushed off their feet like some other firms I've dealt wih! It took them two months before my case was resolved but it wasn’t because they weren;' doing anything wrong -they were busy trying another lawyer up against me (my ex) which ended badly too so i'm not sure why he had such issues about settling mine vs theirs?!? But after all those 2 month delays things got sorted out quite quickly at last!!