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Sheppard Mullin Richter & Hampton Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Business Services Providers, Legal Services Providers

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Description of Sheppard Mullin Richter & Hampton

Sheppard Mullin is a full service AmLaw 100 firm that truly puts clients first. And this sets us apart. We don't just give lip service to client service. Every attorney and staff member has a plaque in his/her work space listing our client service expectations. We regularly give Clients First awards to attorneys and staff members who go the extra mile for our clients. Client service is part of our culture and permeates everything we do.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great service and knowledge of fields related

The team at SMRH was very helpful with my employment law matter, which included drafting contracts as well getting me through what can be an extremely complicated process! I have nothing bad or even neutral about them - they were great from start-to finish; highly recommended!! They are also one if not THE most expensive firms out there (which isn’t necessarily saying much). If you want someone experienced but still willing to listen then definitely look into hiring their services because it…

Pros
  • Great work ethic
  • Professionalism/attitude throughout all steps taken in dealing this case
  • Extremely responsive client service
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Overall positive and trustworthy service provided by this firm

I would say it's one stop shop with all my legal needs, from small business law issues through litigation matters at both state-wide as well national levels! You can trust them fully because they have an excellent reputation amongst their peers which means you will be getting quality representation throughout your case or lawsuit process without any worries about receiving bad advice (or being taken advantage off). There are not many things i dislike but nothing outstandingly great either so…

Pros
  • Very efficient group to work for
  • Excellent staff/associates who look into details deeply before making decisions in regards what is best solution that applies most suited across given circumstances involving clients' requirements.
  • Allowed timeframe flexibility when necessary due consideration made towards client demands too
  • Highly skilled team members available 24 hours per day 7 days week via phone ,email&online chat facilities whenever needed
Cons
  • There are troubles

Revainrating 5 out of 5

Professional lawyers and staff who care

They are very professional, they take time with you when there's an issue or concern as opposed from being rushed off their feet like some other firms I've dealt wih! It took them two months before my case was resolved but it wasn’t because they weren;' doing anything wrong -they were busy trying another lawyer up against me (my ex) which ended badly too so i'm not sure why he had such issues about settling mine vs theirs?!? But after all those 2 month delays things got sorted out quite quickly

Pros
  • They're really good lawyers
  • I have nothing bad to say in terms if how everything went down.
  • The staff is generally friendly/helpful whenever required
Cons
  • There are nuances

Revainrating 5 out of 5

Professional and attentive staff members !

My experience with SMRH was great! The team at my office, led by Chris Sulliman - they are all very knowledgeable about their industry as well as legal matters which gave me confidence throughout any case I worked through them (both personal injury cases). They were professional but also fun working alongside such talented people!! There really isn’t anything negative or dislikes from having dealt directly wih these guys; however if you have questions regarding your specific matter ask away…

Pros
  • Professionalism in dealing withe clients/case managers
  • Friendly atmosphere..and most importantly an ability to understand our concerns no time is wasted trying tp explain complicated situations..the bottom line being that we felt like part o f there family when
Cons
  • Almost everything is ok

Revainrating 4 out of 5

A dependably excellent firm that gets business done fast

I have been practicing law with them since 1987, so it's not like they've changed their game at all! They are very responsive - quick turn around times from when you submit your issue until there actually being resolution or approval by an outside party (such as another judge). Their billing rates aren’t outrageous but neither was my previous employer nor any other large firms where bills would be several hundred dollars more per hour than what SMR&H charges me now. If you're looking solely for

Pros
  • Extremely prompt response to inquiries.
  • Great customer service via phone calls / emails/ text messages whenever needed,
  • Knowledge base is always helpful in finding answers quickly., , Fast payment processing time which helps keep us competitive within our industry
Cons
  • No matter how often we ask..they still haven't made changes such that email notifications go directly into Inbox instead going onto Outlook calendar page first before getting