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Germany, Berlin
1 Level
782 Review
45 Karma

Review on Rode by Timothy Johnson

Revainrating 1 out of 5

Having a Bad Time at the Rode Online Store

As a novice in the field of music, I was eager to check out the various options available at Rode Online Store. Unfortunately, I was not impressed by what I found on the website. Despite the user-friendly layout, I frequently had trouble finding what I needed using the search bar. The things I ordered and received were also inferior to what I had anticipated. The microphone and its accompanying accessories were of subpar construction and sound quality. I called customer service to ask for a refund and was confronted with indifferent agents who didn't care about my problems. The things were also damaged upon arrival owing to inadequate packaging and the shipping process was delayed and unreliable. Overall, my interaction with Rode Online Store was frustrating and unsatisfactory. If you're in the market for dependable and high-quality musical instruments and accessories, I wouldn't go near them.

Pros
  • Excellent client service.
Cons
  • Poor shipping containers prevent safe delivery.