I like how easy it was to use for my business needs! It's very user friendly with all of their features available in one place which makes things easier than using multiple apps or websites. The customer service team were also great - they answered any questions we had quickly & efficiently so there wasn't too much waiting around (which can sometimes be an issue!). We've been able to get more people involved within our community through hashtags as well as getting feedback from them about what products/services are most needed by customers at different times throughout each day. And because everything has happened online rather then physically being out-and-about meeting new faces etc., this helps us keep track easily without having loads of paper work lying around everywhere!! Nothing really but would love if you could have some sort of hashtag manager app where users can upload photos directly onto your account instead.