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1 Level
1300 Review
44 Karma

Review on Plantronics Electronic Switch APP 51 Control by Edward Perez

Revainrating 3 out of 5

Cables and accessories need to be longer

This works as advertised but should be at least 30cm if not 60cm longer. Plantronics states that the charging base must be at least 6 inches from the phone, which is approximately the distance you can place the charging base with this device. The problem is that you may not need a charging station 6-12 inches away. from your desk phone due to other devices on your desk, but you have no choice. For that kind of cost, Plantronics could at least make the cable longer. When I called Plantronics to resolve the issue below, the technician said that the best results were achieved when the charging station was 3 feet away from the phone and computer (I also connected the charging station to my computer to use Lync ). . I only noticed it after hanging up, which was impossible due to the length of the cable. Also, my new Polycom desk phone did not default to the Plantronics electronic switch (there are 3 or 4 other headset manufacturers). in settings) and initially after a few minutes I started losing calls. Plantronics technical support by phone was able to diagnose the problem.

Pros
  • Test results are stable
Cons
  • Newer model could have been chosen