After two weeks of using my new mug, it fell down my driveway and the plastic lid broke. I was glad a replacement lid was available because I love my mug and it keeps my drinks cold during my 10 hour workday. I have to say that the $12 replacement of the lid seemed like too high a price considering I paid $17 for the entire mug and lid. But I love the cup. The lid is impractical as the design does not extend but recline. I drink through a straw, but if I drank straight out of the cup, flipping it upside down would be annoying. However, it doesn't leak at all, which is a plus for the design. Overall I would buy the product again. I just find the cost of replacing the cover too high.
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