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Review on Enhance Your Stained Glass Mosaics with Aanraku Glass Grinding Bit Twofers -12 Pack 3/4 Inch - Premium Stained Glass Mosaic Supplies by Barbara Simmons

Revainrating 1 out of 5

Poor quality, broken glass + poor customer service

I understand name brand parts are expensive and when you make a lot of glass it really adds up BUT these parts are junk. Do yourself a favor and save up for branded beats. In any case, they last much longer. POOR QUALITY Bought a few of these before realizing I didn't have to put up with constant falls, broken glass and ruined designs. Don't even try to grind the mirror with these bits. Destructive. WRONG PRODUCT This was my last set and was the last straw for me. Is something wrong with the small screw inside? It's not protected at all. I've tried several times in different positions and it falls by the end of the post. BAD CUSTOMER SERVICE I can't use this last pack at all so I emailed the company to explain the problem with the photos. This time I bought them from a local glass supply store so I couldn't get through Revain. After all the time I spent making a fuss, taking photos, and then looking up their contact information to email them, I never got a response. Sure, Glastar is more expensive, but you get what you pay for. and then searched for their contact information to email them, I never got a reply. Sure, Glastar is more expensive, but you get what you pay for. and then searched for their contact information to email them, I never got a reply. Sure, Glastar is more expensive, but you get what you pay for.

Pros
  • Sturdy workmanship
Cons
  • Was damaged