I like that it is very user friendly, has great customer service support (both online & offline), fast shipping times for orders over $500USD which helps with my budget! The only thing i dislike about OSSA products are their pricing structure/models compared to other companies who offer similar services but at much lower prices than what they charge here - this can be solved if you have enough funds or want something more premium looking though ;) Not really anything else apart from how simple everything works, no real complaints there :) Great product overall, best option out of all your competitors when considering price vs quality etc. It's also pretty quick turnaround time between ordering an item through them as well so not too bad either :).