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1 Level
1306 Review
28 Karma

Review on myDirectVote by Juzer Rashid

Revainrating 5 out of 5

Great product and fantastic customer support

I like that it's easy to use, reliable & secure! It was very simple for me as an individual voter with no IT experience at all - just register myself via their website (it took about 5 minutes) then click "cast your vote" when prompted by email or SMS text message from them each day/night of election period in which you registered yourself using service.

img 1 attached to myDirectVote review by Juzer Rashid

Easy peasy!! No issues so far but would be great if they could improve mobile app functionality especially during peak hours where there is high demand due availability / reliability concerns etc.. As mentioned above though this has been resolved now since we've upgraded our system last year anyway :) So not much more improvement needed here really apart maybe some minor UI improvements perhaps? Nothing majorly negative either way other than occasional connectivity problems over night time periods around Australia Day holiday dates however these have also improved recently too once again thanks goodness :).

Pros
  • Very user friendly
  • Reliable voting process throughout entire country wide elections without any glitches whatsoever
  • Simple registration procedure including automatic phone call verification step upon successful completion.
  • Great customer support team who were quickest responding ever whenever i contacted
Cons
  • Zero