If I could return this I would (miss the window for a few days). I saw my husband get almost seriously injured after the lower supports slipped out from under him. This was on industrial tiles which have a rough surface. There is no reason why the ladder should have slipped/moved. If he hadn't grabbed something nearby, he would have fallen and hit the ground hard. In my opinion, this is an unsafe item and does not have a reliable grip the full length of the stairs. I would never buy it again and just wish I could get my money back now. Goes in the trash. Big waste of money.
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