wheels that are completely out of balance, which is not something that is covered by the factory guarantee since. They consider having an uneven tire balance to be normal. In March of 2022, I purchased winter tires without spikes for my vehicle, although I didn't experience any issues right away. When I drove out of town at a speed of approximately 80–90 km/h and above, that's when I started having issues. The car is subjected to intense vibration and beats as a result of the tires. Because I spend most of my time in the city, I didn't notice this problem very often; nonetheless, each time I observed it, I had the impression that the wheels weren't properly balanced for me when the tires were being installed. As a direct consequence of this, I made multiple attempts to redo the balancing, but it was to no use. I spent the entire summer driving on factory tires and didn't give the beats a second thought. I got new boots for the winter in November 2022, right about the time it started getting chilly outside. Almost soon after that, I made the decision to investigate whether or not the same thing would happen again. During the installation, the master realized that he had just been exposed to a great deal of feedback that was negative towards Nokian. The issue has surfaced once more in its entirety. At a speed of eighty kilometers per hour, the wheels that had just been balanced started to communicate beats and vibrations to the vehicle. The greater the speed, the more intense the beats were. I called the hotline for Nokian Tires, and the person who answered the phone told me that my situation does not qualify for the Nokian extended warranty. However, they did offer to help me apply for a manufactured warranty through feedback. I promptly emailed Rus@nokiantyres.com, providing a detailed explanation of how the issue presents itself as well as the reasons why I was unable to detect the issue straight away. On the other hand, as a reaction, they mailed me a document that explained how to check the pressure in the wheels and why wheel beating is considered to be the standard. In response to my requests for a tire diagnosis, I was given the option to remove the wheels from the vehicle and send them back to the manufacturer (at my own price, of course, 2022 is not Europe). This indicates that they are offering for me to be left without a vehicle, and Nokian seems unconcerned about the situation. I was not given any information regarding certified experts, which implies that Nokian might easily dispute with the results of the examination. As an alternative, they promised to let me discover diagnostic specialists on my own and run diagnostics at my own expense. However, they did not supply me with this choice.
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