My only complaint about this machine is that I didn't expect to have to poke holes in the top of each egg. We raise chickens and I was looking for something that would make cleaning fresh eggs easier. I don't feel like this makes them any easier to clean, but they're handy to make a dozen. The poker is located at the bottom of the measuring cup. The measuring cup is precisely measured and labeled for each type of egg (soft, medium, hard). I found it good that I didn't have to refer to the instructions for the measurements, as they are written directly on the measuring cup. I will say that when the timer goes off (it's a loud buzz like an alarm system), you should immediately take the eggs out and place them in a tub of cold water. If you leave them for even five minutes, the steam and heat will continue to cook the eggs. I don't like soft boiled food, but my husband does. They were solid on the white and runny in the middle. Medium is what I prefer. Medium has a slightly soft creamy texture. Hard-boiled is what you would expect, but without the nasty ring of sulfur on the yolk. Overall a good product, I would buy again.
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