It is very user friendly and easy to use. The platform is very efficient and reliable. I don't have any complaints about their product as such. I would recommend them if you want a good product with excellent support. Nothing really. I am satisfied with their service and everything they provide. Their customer support team have been great in helping us solve our issues related to the platform. They are always available for any queries that we have. We can easily access our system 24/7 through the web portal which is also accessible through mobile devices. The best thing about this is that it has helped us to keep all our servers and computers updated. It has also helped us to keep our network secure. The worst thing is that it has been very expensive. I would recommend this to any business that is looking for a managed service provider. I am using this for my business and it has helped me to keep my network and servers updated. I am also helping to keep my business secure.