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ABCT IT Managed Service Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Managed IT Services

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Description of ABCT IT Managed Service

As one of the top IT managed service providers, ABCT helps you gain competitive advantage by managing technology to the success of your business. IT should enable your business to grow, not slow it down. Our Managed IT services are tailored to meet your needs, from managing your employee endpoints to fully managing your complex IT infrastructure.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent customer service and attention

The account manager was very attentive during our onboarding process, answering all my questions in detail before I could even think about them! They also have an excellent support team who is always ready with answers or suggestions for future enhancements - they take care of us as if we were their own customers!! Nothing so far that has been particularly bad, but there's nothing really great either at this point (except for how good everything else seems). We had some issues getting set up…

Pros
  • Also helpful customer success managers available whenever required too ! :)
Cons
  • Some problems

Revainrating 4 out of 5

ABCT IT Managed Service - Excellent Service from CloudMender

It is very user friendly and easy to use. The platform is very efficient and reliable. I don't have any complaints about their product as such. I would recommend them if you want a good product with excellent support. Nothing really. I am satisfied with their service and everything they provide. Their customer support team have been great in helping us solve our issues related to the platform. They are always available for any queries that we have. We can easily access our system 24/7 through…

Pros
  • Very professional
  • Easy interface, intuitive & quick response times.
  • Great uptime management options!
  • High scalability features like VMware vSphere / Hyper v virtualization (as an option).'Easy remote desktop session creation.'Great firewall solutions.
  • Supportive technical staff
  • Good reporting capabilities
Cons
  • Too pricy at present time