I like that it has many different options to customize your report or query results (filter by column/s). Some fields are not yet complete in its database so you must add them yourself since they don't have an update function from their side. It's also sometimes slow when performing functions such as searching through reports with large amounts of records. We use this program all day long! Its easyness makes things go smoother than if we had used another type of software. The fact that everything runs smoothly with minimal errors helps us work efficiently without having to think about problems occurring later down the line.