I bought a protective cover for a van in October 2019. A year after the repair it was so worn that it had to be replaced. I found my warranty card and noted the 36 month warranty. My previous experience with Chinese made goods is "LOL" when it comes to customer service. In fact, the response to my call and customer service was OUTSTANDING! Anita was polite, helpful and understanding. A few days later, I had a box on my porch with a new, improved finish that comes with a five-year warranty. As one review noted, the lid is slick, so be careful on the roof. But like the previous cover, it's easy to install and fits my 30ft RV well thanks to the straps. Since my camper is outside, I'm glad I have sun/wind/rain protection when not in use. I want RV MASKING to serve as a model for customer service!
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