As most have said, the problem is with the fit. I am extremely disappointed. I don't want to change anything so I hope this can be fixed. The plumber is about to give up :( What I didn't do was not check the reviews first. It's even nicer than in the picture. I hope for the best. The company needs to take the necessary measures to help the customers with this Satisfy product by sending what is needed to make it fit perfectly.
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