The product is very powerful which helps us save time as well at one point i realized it was too much work using this software but once you get used to its power everything runs smoothly. It also reduces cost since we don't have employees doing manual data entry anymore. I personally would like more customization options available through training courses or something so people are not stuck with what they receive from their vendor. At first there were problems adjusting some things about how our system worked together because everyone had different roles within the organization but now those issues seem resolved!