I like how they are helping with our social media presence as well as creating digital marketing campaigns for us! They also provide customer service in case there is something wrong or if need arise during an event/campaign etc. The pricing could be better than others but overall it's worth paying more since their services are awesome. My experience so far has been great however my only wish would have been having them handle all 3 platforms (social media being one). It makes things easier when everyone works together instead of having separate people handling different tasks.