I like that it makes my work easier with its ease to use features, as well as all of their customer support team's helpfulness! It really helps me in managing our library better than before- even though we have been using this software for years now (and yes - many libraries are still stuck at version 3)! Also being able to organize tasks easily without having tons or boxes floating around everywhere which was cumbersome prior. Nothing so far but great updates from what i'm seeing here today :) Really recommend you give it try if your looking forward making changes/updates within an organization because there will be no more issues once they hit versions 4+.