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Review on EMA, Inc. by Chris Russell

Revainrating 5 out of 5

Very friendly and knowledgeable support staff

The support staff at ema are very knowledgeable about their products as well as customer service in general which really helps when you need help solving an issue or have questions that don't seem to be able to find answers anywhere else online! I've always been impressed by how quickly they respond to emails/tickets and resolve problems via phone calls. Support tickets can take some time for them to get back but overall it's pretty quick once we set up our first ticket (which takes only 1 minute). Also since most issues end up being resolved within minutes there isn't much waiting around so if something comes out wrong during resolution then thats just part of life haha Not many things right now - sometimes its hard to know what exactly your looking for when searching through FAQs etc, however this hasn't caused any major headaches yet because everything seems self explanatory once figured out. We use AEM primarily to host all CMS content including.

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Pros
  • Multiple platforms
  • Great UI
  • Easy integration with other software tools like Wordpress sites.
  • Lots great tutorials available both video & written form from Adobe Community pages along side YouTube videos showing others doing similar tasks using same steps used here
Cons
  • So-so