By all the specs and reviews this is a great device to replace my 12 year old Fujitsu scanner. Unfortunately after getting a new device and trying to get it working with my computer and then spending 1.5 hours on the phone with Epson tech support (which was good) we couldn't get this scanner to work Properly communicating or working with my new desktop Dell computer running Windows 10. Epson seems to have some pretty buggy software for this device. I was also unimpressed by the quality of the machine itself, which definitely doesn't look or feel like it costs twice as much as a new Fujitsu ix500. I had to return the car which wasted a lot of time.
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