The user interface looks very good in comparison to other similar software out there. I really like having it integrated into my Google Drive which makes things easier when sending documents between clients. This also helps me keep track of everything within one place. Not much so far! We're looking forward to seeing what improvements they make over time. Overall - great product, easy-to-use, but not enough features for our needs at this point. It has helped us manage tasks and projects more efficiently than before. I like best about this software it has been very easy to use since we first started using Acorde in 2013 for our City Hall documents department! It does not have any downsides as far as i am aware but if you are looking into an ECMS then try out these two products side-by-side with each other so see what suits your needs better!! We can now access files from anywhere at anytime without having multiple devices open up which saves us time when working remotely away form home office etc.