I ordered a phone for 50 thousand through the site, with boxberry delivery. The order was placed on 11/18/2022 paid immediately online. The next day they just called me and asked if the order was up to date, I say what kind of question this is, I already paid for it, they say, and yes, for sure, they confirmed everything, agreed that the order would arrive in a week on the 25th. Today is 25, a track number was assigned to the order, I track it on the TC website, but it has not even been delivered yet, I write appeals, I call the call center, everyone says that delivery is expected longer, it will only be in December, I ask how to return the money, we can answer apply now, but the money will be returned only after a month. It's just some kind of horror, I ordered a phone as a gift, in advance, I thought it would definitely come before 27, now there is no such confidence at all. This was my first time buying from this store and I can say with confidence that I will never use them again!
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