The speed of response, accuracy & availability makes it one in demand tool for any business looking at their competition pricing strategy! Pricing knowledge would help improve future work with this software but so far nothing I dislike about its functionality or features used within my organization as an analyst/consultant /project manager etc..
Would like better training options beyond just online courses though sometimes there are issues understanding how certain functions should be utilised (or not). We use IntelliNodn primarily from our Project Manager's perspective when working closely through client services teams who can't always keep up themselves.