I like that CTS has great technical resources who are able help you with implementing solutions quickly as well ensuring ongoing support for them is easy too! We have been using their platform since 2015 however over recent years there were some problems where it was difficult or time consuming when trying access our systems remotely from home at times but these issues seem resolved now so good going guys :) The ease in which new features can be implemented by simply clicking buttons/options etc rather than doing all this manually.