Bought 2 of these a few months ago and they have been great. Easy to install and works really well and at a great price. I needed another one for another fan. Delivered on time but the yellow antenna cable was missing. I contacted support and they immediately sent me another one. The antenna's yellow wire was also missing when it was replaced. I contacted support and they told me to return the first, keep the second and order from a different manufacturer. I returned both ceiling fan remotes in their original packaging thinking I would get a refund. It wasn't until later that it dawned on me that I wouldn't get a refund as I had sent them back in the same package. I don't have 20 dollars. Currently very disappointed with Revain and I buy a lot of things from them. I RETURNED BOTH DEVICES IN ONE BOX, I NEVER RECEIVED A REFUND. COME TO AMAZON. WHERE IS MY MONEY.
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