I have been using this unit for several years now and it is significantly better than any other I have had. The fact that it survived several years without damage convinced me, since I went through the smaller document shredders once a year on average. Mills work hard and small "home" appliances aren't worth the hassle - buy a good one and use it for years. tips? There's no harm in lubricating the knives with one of the ready-made sheets, or just putting some lubricating oil on a piece of paper and rubbing it. Wishes? Well, a bigger bin would save you the trouble of emptying it so often, but at home it's handy to have something the size of a regular office bin. - Things he could easily handle in the beginning. The good news is that the cause of the failure was a gear directly on the motor shaft and the manufacturer is selling a replacement for $15 including shipping. Replacement is very easy and anyone with a Phillips screwdriver and enough common sense to unplug the unit before working on it can probably do the repair. Oh wear a latex glove when handling the mechanism as there is grease on it that will stay on your hand and make sure you put some thick grease on the new mechanism to give it a chance. I will still say that this is the best shredder I have ever owned and worth the price (including the repair part).
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