The ability to send price quote requests in pdf format to our client base is what I like best about Tacton. This is very helpful when you have multiple people working on one project at once. It's not easy to change prices on a quote request that was already submitted without having to go through an entire process again. When we started using Tacton there were only 3 people who knew how to do this process effectively. Now we have 10 people who all know how to do this process and it has made our work much easier.