Review on 🏠 Programmable Smart Thermostat for Home - 3rd Generation Nest Thermostat - Works with Alexa - Stainless Steel - Google Nest Learning Thermostat by Chris Mania

The first 2 months seemed to be going well. But now that the temperature has dropped to around 0, it has NOT HAPPENED! I woke up at 6am the day after Christmas in a cold house while the overnight low was -1 and there was a no power error in my nest. I went through their troubleshooter and couldn't solve the problem. I submitted a support request and after submitting it was told to call. So I called their support and got stuck in an automatic loop that eventually just took me back to their troubleshooter. I just assumed nobody worked that early. I grabbed my old thermostat and plugged it in and the oven came on immediately, indicating the house was 60 degrees. The next day I received an email from my support request saying I should call them to resolve the issue. . I called again and didn't reach the person. After a quick search on the web, I found that this issue has been around since last year, but Nest doesn't seem to confirm it. I can't trust this thing. in the cold when the house needs to be warm. What if we weren't in town? With drugs in our teens all week, our pipes would freeze and our house would be a huge disaster. I will definitely return it!