I like that this is very user friendly software with lots options which makes it easy when using our project managers or PM's as they are able be more efficient by having all their information at one place rather than looking up each piece separately! The only thing i dislike about empowr ppm jump start would have been if there was an option where you could add notes/comments directly onto reports instead going through another screen etc.. This will save time especially within my office environment!! We use empower pm not just internally but also externally (we do alot work outside) we find ourselves being quicker because everything from invoicing-to billing has its own button clickable link meaning less confusion throughout different departments.-it saves us loads money too.