The system is easy enough for our small team of 2 staff members who are able use it independently with little training required (we have been using this product since 2011).
We can now monitor all aspects from one screen/app which has helped cut down time spent searching different screens when working in multiple areas within an office building or campus etc. It does take some setup but once set up there's nothing much we dislike about how well designed they've made their software application - everything works as expected! Having said that if I was looking at making any changes myself then i would make sure my knowledge base had increased by quite alot before implementing them into production environments otherwise things could go wrong very quickly!! Our main benefit so far has really just be streamlining efficiency across several departments where previously each department member needed access to various parts (ie video footage)of information stored online.