I have never been happier with a product or its support. Oh my God! I plugged it in, the phone lit up but there was no beep. I tried to find help on Google and YouTube. The video showed that it works well. I then decided to call Cisco support and they couldn't help me until I signed up on their website with a number so they could place an order. That's exactly what I did. I called back, barely understanding the technique, and after suspending me for some time, he came back and said it was not a warranty case. So I'm sending the piece of junk back and I will NEVER buy any Cisco product or their services.
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