I like that it is very easy to use. The customer service is also good. I have yet to find anything I do not like about this product. It has been a great help in my work as a Maintenance Manager. I believe that it has all the features I need to be able to effectively manage my employees and their work. It is a system that I can trust. I have been able to track all of my employees work and see the amount of time they have worked during the week. I have also been able to give them performance reviews based on their work and time. I have been able to track all of the work that has been done on our production line. I have also been able to track the amount of time that has been spent on maintenance.