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1 Level
796 Review
46 Karma

Review on Trupanion by Mariqn Carey

Revainrating 5 out of 5

Great customer service and ease to use

I love how easy it is for our clients, who are not computer savvy at all - like myself! There really isn't anything in particular i don' t enjoy about this product other than perhaps having more customization options available would be nice (such as being able give multiple policy numbers). It's very user friendly which makes me feel good knowing my client or patient will have an easier time with submitting their claim(s) online versus using paper forms/paper billing processes etc.. We've definitely seen improvement since implementing trupanions into both of us practices here-and we LOVE IT!!

img 1 attached to Trupanion review by Mariqn Carey



Pros
  • Easy to use
  • Great customer support via chat & emails
  • Comprehensive coverage offered without overcharging you.
  • High quality service provided by agents when contacting them directly through phone call rather then email.
  • No complaints there..just great services overall ! :)
Cons
  • There are troubles