I bought this product a few months ago. Only used a few times. When I last opened the protective case that I purchased with this item, I found that the top of the cover that secures the batteries had popped out (broken). This item has never been dropped or abused. Trying to navigate the Klein website and warranty instructions was a nightmare. I'll try my luck with super glue. Very disappointed in what would otherwise have been a great tool. To update. I got the answer from Klein Tools. Thank you for supporting Klein Tools and for taking the time to write to us. We do not have spare parts for non-contact voltage testers. I would recommend either returning it to the retailer you bought it from or sending it direct to us for a warranty exchange. Proof of purchase is required when sending products directly to Klein Tools for warranty replacement. If proof of purchase is no longer available, an authorized Klein Tools dealer can assist with warranty service (note some may only issue credit).
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