The customer support team is awesome! They respond quickly, have great knowledge of their product, and always make sure to solve any problems I may encounter. In addition, it's easy for me to manage my account from home via phone or email. It can be difficult at times to know how much money will go towards paid ads versus organic results. However, I do not dislike this feature because there are other ways that we've found work well for us (such as scheduling posts). We like using Akanoo because it has helped our business immensely by saving time and allowing us to focus more on what we love most - growing our brand! The content is great, it's intuitive to use - I can't really find anything that annoys me about this software! Really recommend using them for all of your Ecommerce marketing needs as you will not be disappointed once their features start getting rolled out (their roadmap seems very promising!). We have been able to target our customers better than ever before thanks to Akyoos' Content Marketing tools.